E-Business Officer Vacancies at Boctrust Microfinance Bank

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BOCTRUST MICROFINANCE BANK is a financial institution licensed by Central Bank of Nigeria to give social and economic Support to the lower middle class, working class and the economically active poor.

 

E-Business Officer

Job TypeFull TimeQualificationBA/BSc/HNDExperience2 - 4 yearsLocationLagosJob FieldBanking  , Media / Advertising / Branding
Job description

We are seeking a highly motivated E-Business Officer to join our team. The successful candidate will be responsible for managing the electronic channels of the bank and promoting our products and services to existing and potential customers. The E-Business Officer will work closely with the IT department and other stakeholders to ensure that our electronic channels such as the USSD, POS, Mobile Apps and other E-Channel platforms are fully functional and user-friendly.

Responsibilities:

Develop and implement strategies to increase the usage of our electronic channels
Monitor the performance of our electronic channels and provide recommendations for improvement
Ensure that our electronic channels are fully functional and user-friendly
Train and support customers in the use of our electronic channels
Promote our products and services to existing and potential customers
Conduct market research to identify new opportunities for growth
Analyse customer behaviour and feedback to inform decision-making
Collaborate with the IT department and other stakeholders to ensure that our electronic channels are secure and compliant with relevant regulations
Prepare reports on the performance of our electronic channels and present findings to senior management
Requirements:

Bachelor's degree in Business Administration, Marketing, Information Technology or related field
At least 2 years of experience in a similar role
Strong understanding of electronic channels such as Pos, Mobile App, USSD, etc.
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Strong analytical and problem-solving skills
Knowledge of relevant regulations and compliance requirements
Proven track record of developing and implementing successful marketing strategies
Proficiency in MS Office applications

Method of Application

Interested and qualified candidates should forward their CV to: [email protected] using the position as subject of email.