Naijacrux News:Welcome to Naijacrux Online Forum..Great Place To Get Tips Facts Updates and More ,Interact Discuss & Learn With Others !!.remember to register to enjoy much more update!!!New Updates From Naijacrux -Naijacrux Is Now Mobile Friendly - Download Our Android App On Our Forum Rules And Announcement Section.Our App Will be Live On Google Playstore And IOS Store Soon Aswell - CLICK HERE TO DOWNLOAD NAIJACRUX ANDROID APP !!! Dear Guest And Naijacrux Dedicated Members,!!! ,  You Can Now Receive Naijacrux Weekly New Post and Updates Via Email by Subscribing To Our Newsletter Using The Subscribe Button Above The Naijacrux Announcement And Discussion At The Top Home Page!!Never Miss A New Post And Updates Again.!Thank You.  !!!YOU ARE WELCOME TO NAIJACRUX INFORMATIVE LEARNING AND INTERACTIVE FORUM.This Website is an Intensive Forum of Learning We recommend you Register & Login to Enjoy much free stuffs ::>>Also remember to Update your Profile Immediately after registration. Thank you!>>>!!!!To All Advertisers And Patronizers, kindly Send Mail To Support@naijacrux.com For adverts Placement. thanks!!!


Author Topic: Ryanair sues Google and eDreams for 'deceiving and duping consumers'  (Read 1397 times)

0 Members and 1 Guest are viewing this topic.

Offline admin

  • Administrator
  • Hero Member
  • *****
  • Posts: 1386
  • Karma: +0/-0
Loading...

Ryanair has initiated legal action against Google and online travel agent eDreams. The Irish low-cost airline aims to stop the two from "false advertising practices" and "deceiving consumers", according to CEO Michael O'Leary.

eDreams, with headquarters in Spain, operates a "copycat website" with Ryanair's branding and offers "non-existent Ryanair fares" and "dupes" travellers into thinking they are booking flights directly with the airline, Ryanair said.


O'Leary said his company recently won a court ruling against the travel agent in Germany over its website and it will pursue legal challenges in the UK, Italy and Spain as well.

Ryanair said eDreams's adverts regularly appeared at the top of Google's search rankings, above its own website, because of which travellers would purchase flight tickets from the agent instead of the carrier's website. The Irish company believes that by promoting eDreams's adverts, Google is breaching its own code of conduct.

"They are literally misleading thousands of consumers here. We don't have a problem with Google accepting advertising money from eDreams. But sell advertising in a transparent manner that doesn't mislead consumers" O'Leary said.

Ryanair said the airline has complained to Google, and O'Leary has even written a mail to Eric Schmidt, executive chairman of Google's parent company Alphabet. The airline said it filed a legal challenge in the Irish High Court after failing to get any response from the internet giant and eDreams.

Over the last three months, Ryanair said it has received more than 3,000 complaints from consumers who booked tickets through eDreams and were charged hidden fees by the travel agent. O'Leary said eDreams also failed to provide customer information to Ryanair, besides not notifying passengers about changes in flights. It also did not process baggage fees properly, he added.

An eDreams spokesman said the company strongly disagrees with Ryanair's position and said the legal move was another step by the airline to stop online travel agencies from providing consumers best fares and choices for air travel.


 

 

US Police Pulled over Google?s self-driving car for driving too slowly

Started by admin

Replies: 0
Views: 1276
Last post November 16, 2015, 09:30:53 AM
by admin
Human Drivers averts 13 Accident which Google Self-Driving Cars would have cause

Started by legendguru

Replies: 0
Views: 1383
Last post January 24, 2016, 02:31:46 PM
by legendguru
Google's driverless car collided with a public bus in Mountain View, California

Started by mastercode

Replies: 0
Views: 1216
Last post March 02, 2016, 01:03:15 AM
by mastercode
Google now Hiring Test Drivers for Its Self-Driving Cars at $20 per Hour

Started by mastercode

Replies: 0
Views: 1672
Last post May 16, 2016, 01:59:54 AM
by mastercode
Google hit UK market for its self-driving car

Started by legendguru

Replies: 0
Views: 1541
Last post December 14, 2015, 12:30:05 AM
by legendguru