Lisa Suites is a serviced apartments business company.
Unit ReceptionistJob TypeFull TimeQualificationBA/BSc/HNDExperience1 yearLocationAbujaJob FieldHospitality / Hotel / Restaurant
Responsibilities
Provide the first impression to arriving guests.
Greet guests, direct them for check-in, escort them, and carry their luggage to rooms.
Explain the room’s amenities and facilities to guests.
Stay vigilant and ensure that guests’ belongings are safe and secure.
Explain to them the other services we offer in the hub
Inform them about complimentary breakfast and other packages that comes with the room
Inspect the room using the checklist to ensure all amenities are properly placed in the room before check-in and during checks-out to ensure all amenities and assets are intact.
Have a good knowledge of the tourist areas around the property, in order to provide direction and information to guests.
Check to ensure that labels are tagged to the correct luggage in the storage room.
Help to run errands or provide support to other departments when needed.
Well groomed, confident, and pleasant when in contact with guests.
Assist disabled or special needs guests at the lobby.
Make a report on visitors and workers that assess the rooms.
Maintain a positive, empathetic and professional attitude towards staff and customers at all times.
Carrying out all other tasks in the ordinary course of business which the management reasonably consider necessary or proper in the interest of the Company in your capacity as a Unit Receptionist.
Requirements for Unit Receptionist
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. printer, desktop)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
Bachelors degree; additional certification in Office Management is a plus
Method of ApplicationInterested and qualified candidates should forward their CV to:
[email protected] using the position as subject of email.