ICT Officer at Stella Maris High School

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ICT Officer at Stella Maris High School

Stella Maris Schools in Abuja is a well-established private educational institution that offers nursery, primary and secondary schooling. With its strategic location around FCT and a commitment to high standards of teaching and learning, it serves families seeking strong academics combined with character-building and extracurricular enrichment. 
Description


An ICT (Information and Communications Technology) Officer manages, maintains, and secures an organization’s IT infrastructure, including hardware, software, and networks.
They provide technical support to users, troubleshoot system issues, implement security protocols, and assist in procurement and strategic technology planning to improve business operations.


Key Responsibilities


Infrastructure Management: Install, configure, and maintain servers, computers, printers, and network devices (LAN/WAN, Wi-Fi).
Technical Support: Provide troubleshooting and technical assistance to staff regarding hardware, software, and networking issues.
System Security: Implement security measures such as firewalls and antivirus software to protect data.
Asset Management: Maintain an inventory of software licenses and IT hardware, ensuring compliance and tracking life cycles.
Website/System Maintenance: Oversee website functionality, database maintenance, and email system performance.
Training & Documentation: Train employees on new technology and maintain documentation of ICT policies.


Key Qualifications and Skills


Education: Bachelor’s Degree in Computer Science, Information Technology, or a related field.
Technical Expertise: Strong knowledge of Windows/macOS, Microsoft 365, networking protocols, and Cybersecurity principles.
Problem-Solving: Proven ability to troubleshoot and resolve technical issues quickly.
Experience: Usually requires 1-5 years of experience in IT support or administration.
Certification: Certifications such as Cisco (CCNA), Microsoft (MCSA), or CompTIA are frequently desired.


Work Environment:


ICT Officers typically work in offices, schools, or remote field offices, managing digital infrastructure and ensuring high uptime for connectivity and communication systems.
Source: ICT Officer at Stella Maris High School