Community Builder / Customer Service Manager at Prestigious Consulting Group

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Community Builder / Customer Service Manager at Prestigious Consulting Group

A Global staffing agency located in LagosSummary


We are seeking a professional with strong customer service experience in the real estate sector, preferably someone who has worked closely with or supervised real estate marketers.
The ideal candidate will manage communication with clients and marketers, ensure smooth service delivery, and maintain positive relationships across all stakeholders.


Key Responsibilities


Serve as the primary point of contact for client inquiries, follow-ups, and support.
Coordinate and manage real estate marketers, ensuring alignment with sales goals.
Track performance of marketers and provide updates to management.
Handle feedback, complaints, and resolution processes professionally.
Maintain a positive and responsive communication atmosphere across teams.
Assist with onboarding new clients and supporting client retention efforts.


Requirements


Experience in real estate customer service or client management.
Familiarity with overseeing or managing marketer activities.
Strong communication, problem-solving, and interpersonal skills.
Organized, proactive, and calm under pressure.
Ability to build professional relationships and maintain trust.
Source: Community Builder / Customer Service Manager at Prestigious Consulting Group