Operations Manager at Precious Palm Royal Hotel

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Operations Manager at Precious Palm Royal Hotel

PRECIOUS PALM ROYAL HOTEL is a sensational resort strategically located in a serene and cozy and Transport, Headquarters, Lagos - Benin Expressway. Isiohor, Ugbowo environment; and shares a common boundary with the Nigerian Army School of Supply, Benin City, Edo State, Nigeria.Responsibilities


Oversee the operations of the hotel to achieve optimal goals in collaboration With the management.
Oversee guest relations, front desk, housekeeping, maintenance, finances, team building, security, sales, product delivery, and staff development.
Deal effectively with suppliers and contractors for the smooth running of the hotel.
Supervise line managers, supervisors, heads of departments, and sections' duties for superior performance for profitability and growth.
Receive requisitions for materials and finances from departments for consideration and approvals.
Supervise and monitor all ongoing projects to ensure adherence till the completion stage.
Delegate duties to the managers/supervisors and heads of departments on work schedule, hiring new employees, staff induction training, and any other duties for superior performance.
Ensure compliance with the statutory responsibilities to the government.
Market the hotel to organizations, institutions, and multinational companies for patronage.
Assist the company General Manager in setting various policies and ensure compliance as may be directed.
Any other responsibilities as it may be assigned from time to time by the General Manager, Chief Executive Officer, and MD


Requirement


Bachelor’s Degree in Hospitality Management, Business Management or any related field
3+ years in the hospitality industry, with experience in various departments (front office, housekeeping, food and beverage, etc.).
Familiarity with hotel management software
Experience with budgeting, financial reporting, and operational analytics.
Ability to lead and motivate diverse teams.
Effective conflict resolution and decision-making skills.
Strong understanding of hotel operations, including room bookings, guest relations, housekeeping, and maintenance.
Budget management and cost control.
Understanding of revenue management strategies.
Strong commitment to guest satisfaction and quality assurance.


Attention to Detail:


Empathy and the ability to build rapport with guests and staff.
Source: Operations Manager at Precious Palm Royal Hotel