Receptionist at Dana Group

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Receptionist at Dana Group

From its maiden advent in Pharmaceuticals Manufacturing in the mid-80′s, the Group diversified into bulk importation of Industrial Chemicals, affordable Pharmaceuticals and Surgicals, Commodities, Polyethylenes, Automobiles, Electronics and White Goods. In continuing with the Group’s philosophy of leading by example, the successful commissioning of a Plastics Plant for household products in the year 2000 was followed by the setting up of a Pharmaceutical Formulation Plant and a Table Water Bottling Plant in 2003. The Group also forrayed into Rice Milling too, using state-of-the-art food processing equipment from the world leaders in their fields. Dana Group also acquired Steel Rolling Mill in Katsina to produce debars and wire rods, which was a high point in 2006.

With its resources, reach and marketing acumen, the Group will lead the field in Industrial Chemicals and Pharmaceuticals for a very long time to come. The turn of the century has fulfilled its vision of becoming a large conglomerate with interests in diverse fields of operations, including that in manufacturing and importation of new varieties of Pharmaceutical products. The Group’s diversification into the Food Sector and Automobile Sector, lends further credence to its capability and multi-faceted operations. Sound financials and exemplary business vision have made the group a leader in every area of operation. Its latest and most exciting venture has been its entry in the Air industry with the launch of Dana Air at the end of 2008, serving domestic routes with daily scheduled flights and charter operations.
The contribution of Dana Group to the National Economy has been immense and beyond doubt. Apart from making many people gainfully employed either directly or indirectly, it has dutifully established itself as a socially responsible organization. Among others, Dana Group is sponsoring Sri Sai Vandana Foundation (SSVF), a registered charity since 1995 in Nigeria. SSVF conducts frequent and regular humanitarian service activities and participates in programmes committed to alleviating the under-privileged in Nigeria.Job Summary


We are hiring a well organized, highly detailed and smart receptionist, who combines professionalism with efficiency, ensuring our office runs smoothly and our clients are always impressed.
If you are attentive, proactive, and thrive in a fast-paced environment, this role is for you.


Key Responsibilities


Keep the customer lounge and front office neat and presentable.
Maintain accurate records of service leads from walk-ins, referrals, advertisements, car exhibitions, and phone inquiries.
Direct customers promptly to the relevant Service Advisor, Sales Consultant, or Manager.
Assist in vehicle delivery processes, including documentation, payment confirmation, updating customer information, and following up on customer concerns.
Ensure customers feel comfortable and valued during every visit.
Maintain proper records of all customer interactions and communications.
Carry out any other duties assigned from time to time.


Qualifications & Skills


Bachelor’s degree in any field.
1-2 years of proven experience in a similar role.
Strong communication, negotiation, and customer service skills.
Proficiency in MS Office
Goal-oriented, self-motivated, and a team player.


Skills & Competencies:


Excellent time management and organizational skills
Strong team spirit and collaborative mindset
Exceptional hospitality and customer service skills
Proactive, result-oriented, and detail-focused
Effective planning, problem-solving, and interpersonal skills
Clear and professional communication
Ability to organize, influence, and manage multiple tasks efficiently.
Source: Receptionist at Dana Group