Perplexity Pro users claim usage limits have been drastically cut (Updated: Statement)

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Perplexity Pro users claim usage limits have been drastically cut (Updated: Statement)

Credit: Calvin Wankhede / Android Authority

TL;DR

• Several Perplexity Pro subscribers are complaining that they are hitting weekly limits on advanced AI models much faster, even with reduced usage.


• The reduced limits only affect advanced models like Gemini 3.1 Pro or Thinking. Regular models are seemingly unaffected.


• Users are being prompted to upgrade to the $2,000-per-year Perplexity Max tier for “enhanced access to advanced models.”

Update, May 19, 2026 (03:08 AM ET): A Perplexity spokesperson has shared the following statement with us:

Some users are seeing different usage limits because their accounts are tied to promotional-code offers, and we’ve had to adjust enforcement due to fraud and unauthorized resale of those codes, including cases where people may have unknowingly purchased invalid codes from third parties. We’re working to make the applicable limits clearer for affected users and will continue helping anyone who believes they were impacted in error, while continuing to enforce our terms against abuse.

Source: Perplexity Pro users claim usage limits have been drastically cut (Updated: Statement)