Field Operations Lead at Tiko ( Formally Triggerise)

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Field Operations Lead at Tiko ( Formally Triggerise)

Tiko (previously known as Triggerise) believes in a world where all youth have the power to choose where, when, and how they meet their sexual reproductive health needs. Our digital platform delivers scalable and verifiable sexual reproductive health services for young people in 5 main markets in Sub Saharan Africa - Kenya, Ethiopia, Uganda, South Africa and Burkina Faso. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use sexual and reproductive health services. We also support our users in becoming micro-entrepreneurs and adding value to their economies.The Job


The Field Operations Lead is responsible for ensuring the successful and efficient implementation of the field operations in Nigeria.
You ensure that all program activities are implemented according to donor agreements and strategy.


Responsibilities
You'll also be responsible for:


Lead day-to-day programme operations, ensuring strong alignment with Tiko’s strategy;
Work closely with the Country Director on giving operational insight to all strategies and projects and team performance.
Use data and insights to drive improvements in service delivery and field efficient;
Build capacity of mobilizers through training, supervision, and mentorship;
Strengthen partnerships with service providers, government, and stakeholders to expand reach and impact;
Identify opportunities for collaboration and innovation to grow Tiko’s footprint and referral networks.


Requirements


A Degree or relevant working experience in a similar field.
3+ years of experience working on community projects with adolescents and young people on health-related issues.
At least 2 years’ experience leading teams in field operations, M&E, or programme delivery within an NGO in Kenya.
Background in SGBV, HIV, or Sexual & Reproductive Health (clinical or programme settings).
Proven ability to manage stakeholders and foster strong partnerships.
Skilled in team capacity building and driving results against KPIs.
Excellent communication and report-writing skills.
You are currently based in Abuja, Nigeria (mandatory);


About you:


You are a supportive, detail-oriented leader who thrives on building high-performing teams and strengthening their capacity to deliver impact.


The Rewards


Salary: N2,488,789 - N3,110,986 (Gross) monthly (We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues)


In addition to your monthly salary, we offer you:


Benefits and allowances tailored to your location.
Flexible work arrangements, including remote or hybrid options where applicable.
A personal development budget of €500 per year to invest in your professional growth - whether through training, certifications, or career advancement opportunities.
5 days of wellness leave to recharge and prioritise your wellbeing.
All public holidays observed in your region.
Maternity and parental leave in accordance with your local regulations.
Unlimited holidays -  as long as you coordinate with your team, you’re good to go!
The opportunity to shape a growing, impactful product and leave your mark on how we work.
A culture built on trust - we believe you’ll do your best without the need for unnecessary rules or micromanagement.
Source: Field Operations Lead at Tiko ( Formally Triggerise)